| Region | Contacts |
|---|
Australia | SCF Service Asia fscservices.asia@db.com |
Bangladesh | SCF Service Asia fscservices.asia@db.com |
China | CN Client Service Shanghai svc.china@db.com +86 21 2080 4688 |
| CN Client Service Beijing svc.china@db.com +86 40 0890 0099 |
| CN Client Service GuangZhou svc.china@db.com +86 20 8510 4040 |
| SCF - China Service team tfcs-fsc-cn@list.db.com |
| TFOnline/Autobahn TF - Access issues: cs.china@db.com, +86 21 38962800 |
| TFOnline/Autobahn TF - Product and Technical problems: tfcs.china@db.com, Bejing, Chongquing, Qingdao, Tianjin: +86 10 59698162 / -63, Guangzhou: +86 20 85104050, Shanghai: +86 21 20802651 |
Hong Kong | HK Client Service ams.hongkong@db.com +852 2203 8250 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.hongkong@db.com, +852 2203 8250 |
| TFOnline/Autobahn TF - Product and technical problems: dbhk.tfcs@db.com, +852 2203 7532 / -7608 |
India | IN Client Service ams.india@db.com +91 22 61603000 |
| IN Product Documentation dbdocumentation.sac@db.com, +91 22 6181 1113 |
| SCF Service Asia fscservices.asia@db.com |
| IN Electronic Banking Technical Support dbl1.sac@db.com, +91 22 7180 6680 |
| TFOnline/Autobahn TF - access issues: ebsupport.india@list.db.com, Ahmedabad: +91 79 7101 5053, Bangalore: +91 80 7193 5674, Calcutta: +91 33 7100 9421, Chennai: +91 44 7130 9526, Mumbai: +91 22 6658 4095, New Delhi: +91 12 4712 2522 / -60, Pune: +91 20 7124 9059 / -52 |
| TFOnline/Autobahn TF - Product and technical problems india.implementation@db.com, +91 22 7180 6680 |
Indonesia | ID Client Serivice ams.Jakarta@db.com, +62 21 2964 4555 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.jakarta@db.com, +62 21 3189 500 |
| TFOnline/Autobahn TF - Product and technical problems: dbjk.tfcs@list.db.com, +62 21 2964 4411 / -4062 /4089 |
Japan | JP Client Service ams.tokyo@db.com, +81 3 6730 1222 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.tokyo@db.com, +81 3 6730 1222 |
| TFOnline/Autobahn TF - Product and technical problems: trade.tokyo1@db.com, +81 3 6730 1249 |
Korea | KR Implementation & Customer Service ams.seoul@db.com +82 2 724 4679 |
| SCF Service Asia fscservices.asia@db.com |
Macau | SCF Service Asia fscservices.asia@db.com |
Malaysia | MY Client Service ams.kualalumpur@db.com, +60 3 2053 6800 |
| SCF - Malaysia Service team tfcs.malaysia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.kualalumpur@db.com, +6 03 20536800 |
| TFOnline/Autobahn TF - Product and technical problems: tfcs.malaysia@db.com, +6 03 20536701 |
Pakistan | PAK Implementations & Customer Service syed-razi.hadi@db.com +92 42 36026241 |
| PAK Implementations & Customer Service salman.naeem@db.com +92 21 35207240 |
| PAK Implementations & Customer Service rizwan.rafique@db.com +92 21 35207241 |
| Group Email ams.karachi@db.com |
| SCF Service EMEA fscservice.emea@db.com |
| TFOnline/Autobahn TF - Access issues: amspak@list.db.com, Karachi: +92(21)352072 40 / -41, Lahore: +92(42)360262 41 |
| TFOnline/Autobahn TF - Product and technical problems: Karachi tradeops.karachi@list.db.com, +92(42)360262 20, Lahore dblh.tradeservices@list.db.com, +92(42)360262 20 |
Philippines | PH Client Service ams.manila@db.com +63 2 88946955 |
| SCF Service Asia fscservices.asia@db.com |
Singapore | SG Client Service sgcs.singapore@db.com, +65 6423 6118 |
| SG Documentation dbdocumentation.sac@db.com |
| SG Implementations sg.ins-imp@db.com |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: dbl1.sac@db.com, +65 6423 4011 |
| TFOnline/Autobahn TF - Product and technical problems: db.tradeadvisors@db.com, +65 6423 5033 |
Sri Lanka | LK Client Service ams.colombo@db.com, +94 11 479 1213/1322/1209 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.colombo@db.com, +94 11 4791316 |
| TFOnline/Autobahn TF - Product and technical problems: dbcl.tradeops@db.com, +94 11 4791204 |
Taiwan | TW all Tasks ams.taipei@db.com, Phone L1 Hotline: +88 62 21924200 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF Tradeservice.tw2@db.com, +886 2 2192 4658 |
Thailand | TH Client Service ams.bangkok@db.com, +66 2 646 5566 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: ams.bangkok@db.com, +66 2 646 5566 |
| TFOnline/Autobahn TF - Product and technical problems: dbbk.tos@db.com, +66 2 646 5214 |
Vietnam | VN Implementation & Client Service dbhcm.eb@list.db.com +84-28-62998844 |
| SCF Service Asia fscservices.asia@db.com |
| TFOnline/Autobahn TF - Access issues: dbhcm.eb@list.db.com, +84 28 6299 8843 |
| TFOnline/Autobahn TF - Product and technical problems: DBHCM.TradeFinance@list.db.com, +84 28 6299 8881 |
